Marketing & Media

Navigating the Shifting Sands of Online Search Behavior

Kelly Nylander, Creative Director

Online search is changing faster than you can say, “Did you mean…?” Gone are the days when searchers would scroll endlessly through pages of results. Instead, today’s savvy consumers want quick answers, and they want them now—often right there on the search engine results page. So, what does this mean for businesses looking to be found? Let’s unpack the latest trends in search behavior and share strategies for how you can adapt.

The Evolving Customer Journey

These days, when someone types a question into Google, they’re often after an answer, not a shopping list. Thanks to AI, users can get the information they seek without ever having to click through to your site. This means that while your impressions might dip, the traffic you do attract is likely further down the funnel—indicating they’re more ready to engage with your offerings.

Intent Is the New Keyword

Google is playing matchmaker, not just by serving up keywords but by trying to understand the intent behind them. It differentiates between informational searches, where users want quick answers, and commercial ones, where they’re ready to buy. Informational intent often triggers AI results for those speedy answers, while commercial intent leads to snippets and links designed to drive conversions. To stay in the game, optimizing for intent is just as crucial as optimizing for keywords. So, ask yourself: What are your customers really looking for?

Freshness Matters

When it comes to content, age isn’t just a number—it’s a ranking factor. Google examines not only the publication date of your content but also any dates embedded in URLs. Even context matters: If your content discusses the 2024 Olympics, it’s deemed fresh because it’s relevant to current events. Keeping your content current can improve your search visibility significantly.

Diversify Your Content Formats

While AI might be a whiz at scanning and replicating text, it struggles with other formats. Infographics, videos and interactive tools can’t be so neatly packaged into a search result. This makes them more likely to catch a user’s eye and drive click-throughs. So, if you want to stand out in a sea of text-heavy content, consider mixing it up.

Mid-Funnel Focus Is Key

By targeting mid-funnel keywords—think “best,” “how to choose” and comparison-focused content—you can better align with search intent. This strategy is designed to engage users who are considering their options rather than just seeking information. Not only will this help you sidestep the AI-driven informational searches, but it will also attract the higher-value traffic that can lead to conversions.

Harnessing AI for Novelty

Believe it or not, AI can help you gauge the uniqueness of your content topics. By feeding a list of ideas into a tool like ChatGPT, you can discover which topics are less saturated and, therefore, more likely to grab attention. Embracing this technology can give you an edge in crafting compelling content that stands out from the crowd.

Search Party: Time to Adapt and Thrive

In the ever-evolving world of search behavior, it’s time to rally the troops and adapt to these changes to stay ahead of the curve. By focusing on user intent, keeping your content fresh, diversifying your formats, targeting mid-funnel keywords and leveraging AI for novelty, you’ll be primed to meet your customers’ needs and shine in a crowded digital space.

Ready to level up your search strategy? Contact us to learn how we can help you navigate these changes and thrive in the digital landscape!

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